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- Appointment Booking Pro - Retired, no longer for sale or supported.
- ABPro 4.0.x
- NOT DEDUCTING CREDITS
NOT DEDUCTING CREDITS
- Helder Cortez
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3 years 8 months ago #26399
by Helder Cortez
NOT DEDUCTING CREDITS was created by Helder Cortez
The app just went nuts. It's not deducting credits, my clients have booked appointments without having credits and the every time an appointment is cancelled (not deducted) my clients end up with an extra credit.
What is going on?
Looking forward to your reply!
What is going on?
Looking forward to your reply!
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- Rob
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3 years 8 months ago - 3 years 8 months ago #26400
by Rob
I have no idea.
If so, what has changed?
Can you reproduce it yourself?
If you make a booking, does the booking screen show the credits to be used?
Does the booking detail show credits used?
Replied by Rob on topic NOT DEDUCTING CREDITS
What is going on?
I have no idea.
Does that mean it was working correctly, then started behaving strangely?just went nuts.
If so, what has changed?
Can you reproduce it yourself?
If you make a booking, does the booking screen show the credits to be used?
Does the booking detail show credits used?
Last edit: 3 years 8 months ago by Rob.
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3 years 8 months ago #26401
by Helder Cortez
Replied by Helder Cortez on topic NOT DEDUCTING CREDITS
It doesn't show the credits used - only in the APPOINTMENTS screen in the admin part, not in the USERCREDIT.
I add 8 credits to a client's account, he booked 5 appointments and his credits are still 8 and if he cancels it goes to 9.
I did nothing!
Then I tried uploading joomla and the app to see if it would help, but it didnt.
Appointment Booking Pro Ver. 4.0.3
Joomla 3.9.19
I add 8 credits to a client's account, he booked 5 appointments and his credits are still 8 and if he cancels it goes to 9.
I did nothing!
Then I tried uploading joomla and the app to see if it would help, but it didnt.
Appointment Booking Pro Ver. 4.0.3
Joomla 3.9.19
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3 years 8 months ago #26402
by Rob
Replied by Rob on topic NOT DEDUCTING CREDITS
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3 years 8 months ago #26403
by Helder Cortez
Replied by Helder Cortez on topic NOT DEDUCTING CREDITS
I just added 8 credits - made an appointment - it showed everything right on the booking screen for the user - but as you can see in the USER CREDIT page it shows nothing.
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3 years 8 months ago #26404
by Helder Cortez
Replied by Helder Cortez on topic NOT DEDUCTING CREDITS
I even got the confirmation EMAIL - saying that the appointment has been confirmed!
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3 years 8 months ago #26405
by Helder Cortez
Replied by Helder Cortez on topic NOT DEDUCTING CREDITS
Do you recommend getting joomla 4.0? Or changing anything in the cpannel?
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3 years 8 months ago - 3 years 8 months ago #26406
by Rob
I know of nothing that would make ABPro stop working.
Does the ABPro Error Log screen show anything?
Replied by Rob on topic NOT DEDUCTING CREDITS
No.Do you recommend getting joomla 4.0?
No.Or changing anything in the cpannel?
I know of nothing that would make ABPro stop working.
Does the ABPro Error Log screen show anything?
Last edit: 3 years 8 months ago by Rob.
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3 years 8 months ago #26407
by Helder Cortez
Replied by Helder Cortez on topic NOT DEDUCTING CREDITS
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1
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3 years 8 months ago #26408
by Rob
Replied by Rob on topic NOT DEDUCTING CREDITS
Please show a screen shot of the error log screen as it should show more information than that.
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3 years 8 months ago - 3 years 8 months ago #26409
by Rob
Replied by Rob on topic NOT DEDUCTING CREDITS
Or.. if it is easier, you could email me (This email address is being protected from spambots. You need JavaScript enabled to view it.) with an admin login, I could look it it myself.
Last edit: 3 years 8 months ago by Rob.
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3 years 8 months ago #26410
by Helder Cortez
Replied by Helder Cortez on topic NOT DEDUCTING CREDITS
Done! I sent you the credentials!
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3 years 8 months ago #26411
by Rob
Replied by Rob on topic NOT DEDUCTING CREDITS
Found it. (maybe a php version issue??)
Fix applied in ABPro RC 13, July 31/20
Fix applied in ABPro RC 13, July 31/20
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- Appointment Booking Pro - Retired, no longer for sale or supported.
- ABPro 4.0.x
- NOT DEDUCTING CREDITS
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